High-risk industries demand a higher level of care. Over decades, we’ve refined our support systems to meet the high-touch needs of our customers, delivering support throughout the entire commercialization process.
Where many raw material suppliers have transitioned to primarily web-based service models, we’re always available to talk with you personally, when others typically won’t.
This face-to-face service model delivers support throughout the entire commercialization process, from product design to launch and approval. And our global regulatory expertise and experience with international agencies (including FDA, EMEA and CFDA), is seamlessly integrated to ensure that you are in compliance.
Our customer care practices have led to numerous supplier awards and—more importantly—the trust and distinction of being sole sourced for many of our customers.